If you truly are coming to a place to get mental health help, do NOT COME TO THIS PLACE! I tried over and over to get help, but have been unsuccessful. My initial appt was a month ago, seemed to go really well, however the next thing I know (while waiting for approval from my insurance), I was contacted by someone working in the front office asking me to "change my next appt time". When I questioned her about my "appointment" she because verbally agitated and from there we went back and forth. One reason might have been because I DID NOT SCHEDULE another appointment, I was waiting on a call for my approval! Anyway, she said she would get right now to be, a week later still no word on anything. The next thing I did was email and ask to speak to the manager of this location, no word back at all after a few days. Then I called and asked to speak with a manager, I got a call back a couple days later telling me that she would check the process of my approval. This was over 2 weeks ago now and of course, still NOTHING and NO WORD. Professionals in the industry that deal with mental health she understand mental health better themselves, which suffice it to say, this company does not, otherwise they would understand that someone is coming to them to get actual HELP WITH MENTAL WELLNESS!!!!