Iowa Ketamine Clinic — Ketamine Clinic in West Des Moines, IA

I have been attending for a number of months and the staff have been very kind and considerate. Throughout renovations they helped assist clients navigating and politely informing of changes going on. The transactional nature of healthcare feels less here and more comforting as the nurses go out of their way to listen to my goings-on, helping me feel more like a person and less of a number with staff being responsive to conversation. Additionally, they are more than willing to discuss concerns and health-related questions. Thank you for creating such a space that feels safe, therapeutic, and welcoming.

I love this facility, everybody is so kind and the drs are knowledgeable. Spravato helped save my life!

Scared to speak about my experience for fear of retaliation, but I would reccomend going ANYWHERE else for ketamine and spravato treatments. The medicine can be beneficial but this practice is dangerous and focused on money, not patient care. Especially for disabled individuals and folks with autism I would highly reccomend finding a different provider for these treatments. I went to this practice for years and saw how much of a money grab it became due to greed and how incredibly poor patient care got because of it, to the point it was dangerous. Much more focused on expanding and making money than caring for the patients already under their care, leading to a complete lack of care that leads to at best less than ideal and ineffective treatment outcomes, and at worse incredibly dangerous outcomes and consequences due to lack of proper care. Again, I would reccomend looking anywhere else for spravato and ketamine treatments. There are tons of other providers that offer these services that will offer much better and safer patient care and much more effective outcomes.

For over two years, I have come to this clinic weekly for Spravato treatments. The ability of this medication in this environment to get under everything I'm blind to carrying reconciles me to myself and allows me to operate without depression. I haven't felt like myself in years, but now I do. Everybody here is kind, has sensitivity to what a difference this has made, and knows what it is from the inside as if they've been there themselves. 10 stars out of 5.

**Stop hiding my review! Also, please stop gossiping about me and my patient review for the whole clinic/waiting room to hear. That's absolutely a HIPAA Violation, even if you don't specifically say my name. Such shameful behavior from your staff. I'm appalled you would talk openly about a former patient in such a nasty way.** Spravato is definitely a life-saving medication, but this clinic and their unethical policies and behavior are extremely harmful to patients with disabilities, chronic illnesses, or those who are Nuerodivergent. Reasonable Accommodations were ignored or outright denied without any effort to find a compromise. The Iowa Ketamine Clinic tried to terminate my care without giving me any notice or notification. They just kept ignoring my appointment requests and portal messages for over a month. In Iowa, providers are required to give patients a 30-day written notice of their intention to end care. Not only did I not receive any written notice for MONTHS after they decided to end my care, but they essentially tried to ghost me after I requested a reasonable accommodation based on disability. Additionally, their Ketamine Techs/Nurses are not required to have any specific mental health training, and they don't check in on patients after receiving their final doses. Patients are just left in their private rooms for 2 hours without any actual monitoring. This is dangerous at best. My new clinic checks on me after 45 minutes to an hour, and is an actual mental health clinic that understands that patients with chronic illness can't always give 24+-hour notice that we need to cancel or reschedule our appointments. They accommodate for disabilities and don't punish patients for being disabled or for circumstances beyond our control. I simply cannot recommend Iowa Ketamine Clinic to anyone who struggles with Depression, Anxiety, PTSD, ADHD, Autism, or chronic physical illness.

I would give zero stars if I could. As a self-aware and respectful patient, I’m extremely disappointed in how Dr. Courtney handled my care. She documented highly inappropriate and inaccurate differential diagnoses in my chart — without ever discussing them with me during our session. As a medical student, I value structure and focus in my life, but that should never be mistaken for pathology. Instead of engaging in an open conversation about my experiences, she placed stigmatizing notations in my records behind my back. That is not informed care, and it is a serious violation of trust. The doctor-patient relationship should be built on transparency, collaboration, and mutual respect — none of which I experienced here. This experience was deeply unprofessional and left me feeling misjudged and dehumanized. I will be transferring my care immediately and would not recommend this provider to others who expect ethical, respectful treatment.

Ketamine is the answer to my prayers, after years of chronic depression and anxiety due to traumatic events in my life. Everyone treats you with positivity. I feel blessed