Mid-Ohio Behavioral Health — Ketamine Clinic in Newark, OH

Counselors do well to help people. You just have to do your part to be at your appointmenfs on time, and take meds if you are prescribed. Never had any problems. It's a busy office, so if you miss an appt, come late, etc.. then you will have issues.

I went and talked the social worker she was amazing when I went to talk to the psychiatrist Dr Sharma was supposed to discuss my adhd disorder and mood disorder with the later was new to me well I believe it’s a 45 minute to an hour session it the middle of the session he decides to answer a personal phone call on his cell phone with his wife we discussed my adhd he gave me medication but when I asked to discuss the mood disorder I was just told we would watch it and keep tabs we don’t have time to discuss today after already wasting 15 minutes of my time that is extremely unprofessional and disrespectful to my mental health and then again still wanna respond to justify its not that i wasn’t given two medicines it’s the fact that he answered the phone and when i asked to even talk about the mood disorder it was dismissed you guys are insane trying to justify that and i will take my business somewhere else

Very good place to go to they care about there patients and the stuff are very nice

I absolutely love my counselor and staff are always nice and very helpful.

The counselors act like they don't care and only stay at the top of the iceberg instead of plummeting into the depths of what's really wrong. Their more interested in pay then in actually helping people.

I have never had a problem getting a call back within 24 hours! My therapist and psych NP are beyond amazing! They listen, are well versed in both their fields, have never steered me wrong and have changed my life for the better. Can't ask for much more than that!

It's ridiculous trying to get a hold of someone to talk to. The staff is nice but can never get a hold of anyone when needed.

I was recommended by a friend to make an appointment for my son to be seen for a behavioral evaluation. The first time I called the receptionist sounded like she hated her job. She requested his s.s number and I told her I'd have to go get it from my files and I'd call her right back. Minutes later I call back and no answer. Left a voicemail.. no call back. I have called and left 4 voicemails over the last 2 weeks and still haven't received a call back. Don't waste your time.

The talk therapy and psychiatry is decent. The issue is getting in for appointments or trying to call. I missed one singular appointment and now they constantly ignore my calls. I’ve called almost everyday for weeks hoping for an answer, even leaving voicemails but nothing in response. This poor customer service has resulted in me being forced off my medication that I need to thrive. I will be going elsewhere

Good luck getting your call answered. I've had the worst luck getting anyone on the phone