Paid out of pocket for my 1st session, then realized that the EAP program at work would cover further visits. Or so I thought... Show up with my EAP paperwork, desk lady took it and apparently lost it so I got billed, called to complain about the bill, "oh we lost it please bring another copy on your next visit" next visit, hand over the paper... Got billed again, now I'm behind on the first bill as well. Months go buy, back and forth, I'm 85 and 58 days past due when they FINALLY tell me they don't accept EAP. I asked why they didn't just tell me that in the first place? Answer... Well be didn't tell you we did accept it!. Finally I just paid it... !!!