Renew Ketamine & Wellness Center Chicago — Ketamine Clinic in Naperville, IL

I love how doctor Mansour really cares and was very attentive explaining things. The place is great and cozy and Allison is so caring and nice. I’ve experienced more awareness during treatment and my mood does not swing so much anymore. My depression is gone and anxiety drastically reduced. I highly recommend ketamine for people like me that struggled so much with depression and anxiety.

Wonderful customer service. Very friendly and prompt responses via text with a live agent.

Dr. Mansour demonstrates an exceptional level of professionalism and empathy. The clinic is well-maintained, calm, and welcoming—ideal for anyone seeking a comfortable healthcare experience. Every stage, from initial contact to follow-up, was handled with precision and excellent communication. Highly recommended for those looking for attentive, quality care.

Dr Monsour is amazing. He is extremely supportive and understanding. I feel valued and respected as a patient. The clinic setting is quiet, clean, and comfortable. I really appreciate the thorough and timely communication; from my initial query to the consultation and teaching, to the scheduling and follow-up, they are outstanding! For me, I feel very positive that I will receive healing from the terrible experiences I had (liver transplant, 4 month hospitalization, near death, divorce, relocation, more) and the anxiety, PTSD, and chronic pain I have. I'm grateful for the opportunity to receive ketamine therapy, am hopeful for the beneficial results and appreciate the wonderful professionals including Melissa PA and Casey administrative assistant who care for me along with Dr Monsour.

I used to be a client here, as my first experience with ketamine therapy. At the time, i was satisfied until I found other (better) clinics. Here’s why: *The spaces are open-air stalls. Sorta slightly larger than a public bathroom. No warm/inviting space. You can literally hear every breath, sniffle or word from clients in other stalls, hallway or front couch. If you dont have headphones, very disruptive. These arent private rooms. Nor comfortable chairs. When i switched over to StrIVeMD.. i was blown away with the comfort alone. *At Renew, you have your scheduled 45 min time slot. Regardless of still being “loopy”, you usually need to then sit on the uncomfortable front couch, or encouraged to “be on your way and leave”. One time i arrived, and the nurse was just cleaning up puke from the patient right before me. I am a client of a med spa a few doors down. They have told me they’d many times seen Renew clients stumbling out in the main hall (another time vomiting, in front of the adjacent dentist office). My med spa told me, “if you need to sit/lay down after you go there, please come here and we’ll help you”. They were confused as to why people are stumbling in the halls until i explained to them “yeah they make you leave!” Again, where i go now in St.Charles.. no way they’d encourage you to leave any sooner than needed. Not only is it unsafe, it takes away from the “relaxing vibe”. *The personalized, caring approach is lacking at Renew as well. This includes during the treatment: lack of adjusting dosage as needed (Renew has an IV drip bag, other places have an IV machine so the flow can be adjusted electronically.. its just a nice feature to have modern IV technology for this reason). At my current clinic StrIVeMD: Blankets, huge TVs with ambient videos, in your own ROOM, recliners, wonderful medical staff who continually monitor..Exactly what an experience should be. These treatments aren’t cheap and comfort and personalized care.. make such an impact. In my final conversations with the Dr. Ali, he implied that ketamine was addictive or he “wasnt sure if it was or wasnt”. The doctor whom you never meet and isn’t reviewing your visits or following up. And very odd since i was told by Dr. M in the beginning it was not addictive (it isnt). My psychiatrist stated that “Ketamine replaces a daily SSRI, when other SSRIs you’ve tried don’t work”.. Im grateful i found a new clinic for my boosters and am reminded every time i go, of how really uncomfortable Renew was. I am spoiled and treated very well now in comparison.. and i wish that for anyone and everyone else needing this type of special care. StrIVeMD is absolutely worth the extra 30 min drive from Naperville… safety, supervision of the office, involvement in individual client care, and COMFORT is unparalleled.

Ketamine therapy is a game changer! I've been living with CPTSD for 30+ years, and all the depression and anxiety that goes work it. I've tried almost everything. I finally feel like I'm healing. Allison is so kind and knowledgeable! The clinic is very clean and comfortable. I really can't say enough good things about Allison or Renew.

This is the first medical clinic I've ever walked into and felt like my well being was THE priority. The clinic is well kept and clean; while still managing to not feel like a cold sterile doctor's office. During your infusion you're in a private room, vitals are monitored, and a provider checks on you throughout the treatment. I highly recommend to bring headphones and an eye mask along for any treatments.

I came to renew to do a booster after moving states. My mental health was doing very poorly so they got me in right away, and charged me very fairly compared to other places. Dr Mansour was incredibly kind, compassionate, and caring. He provided me alternative methods to help my mental health and never once pressured me into continuing ketamine, but was incredibly helpful in my wish to do so at the same time. The NP who completed my treatment (I apologize, I cannot remember her name at the moment) was also incredibly kind and even made sure that I got to my uber and home safely. The team checked on me the next couple of days to make sure I was doing okay. Kasey has been incredible as well! The space was clean, comfortable, and made a relaxing space for the treatment. I get nauseous so the NP who helped during the treatment made sure I was taken care of in that regard by providing anti nausea medication and checking in on me frequently. I loved my experience here and HIGHLY recommend it to anyone looking into treatment. My mental health has done a complete 180 and the team is just so so so fantastic. I cannot praise them enough.