Perfect Balance Psychiatric Services — Ketamine Clinic in Frisco, TX

Love Jennifer (front desk), she has a sunshine personality, great customer service 🙂

Very friendly and everyone was easy to talk to.

Greatest PA I've met with in a long time! She was heartfelt and an overall Great Listener. We worked together to come to a wonderful plan!

I’ve been seeing Dr. Siddiki for a number of years, I stopped in. I started going again yesterday. She’s great, she’s professional. She’s relatable just an all really good psychiatrist.

Dr. Lubna Siddiki seems more focused on money than the care of her patients. Immediately after my wife started going to her dr Siddiki started pushing TMS therapy which is extremely expensive even after the insurance coverage. In our case would result in $35 daily for 6 weeks. We are retired and on a fixed social security income, we could not afford it and we told her so. After several months she realized it was not going to happen and she pass my wife to another dr. Being rude and not even looking at us. She also decided to start charging us an additional $10 fee to write each prescription. I don’t even know if that is even legal especially to someone on social security. Adding additional estress and anxiety instead of helping reduce it. With no other option we quit going to see her and we are looking for a new doctor.

I saw the physician assistant today and just loved her. She was so personable and helpful. In fact, I told her I would like to see her on my next visit. She made me so comfortable and I’m looking forward to meeting with her again!

Perfect Balance Psychiatric Services is a welcoming environment where I have always felt safe and free from judgement. The ladies in the front office are all very kind and always willing to help in any way they can. As far as Dr. Siddiki is concerned, she is unlike any other doctor I have ever dealt with, she has a gentle, quiet demeanor, is no nonsense but with a sense of humor. Collectively, this practice is tops in my book.

Avoid Dr. Lubna Siddiki at all costs, she nearly pushed me to a breakdown I came to Dr. Siddiki in a relatively good place: managing my anxiety and depression with a stable medication regimen that had taken years to get right. I was hopeful she could help fine-tune things or explore new options. Instead, over several appointments, she systematically eliminated one medication after another, dismissing my concerns about withdrawal symptoms and worsening mood as "temporary adjustments." She seemed fixated on getting me off everything rather than listening to what was actually working for me. Within weeks, my symptoms spiraled out of control. The anxiety became debilitating, the depression crushing, and I came dangerously close to a full mental health crisis. I had to urgently seek care elsewhere to get back on the meds that had been keeping me stable. Her approach felt reckless and dogmatic. She barely acknowledged my history or the very real risk of destabilizing someone who was finally functioning well. I left her care feeling worse than when I started: terrified, exhausted, and distrustful of psychiatrists. If you have anxiety or depression and value stability, do not see Dr. Siddiki. Find someone who listens and prioritizes your well-being over their own agenda. She seems condescending and does not consider your intelligence. I’m only writing this to spare others the nightmare I went through. Jeremiah. B.

I was a loyal patient of Dr. Siddiki for about ten years, and I never imagined I would reach a point where I felt so unheard, dismissed, and pushed aside by someone I trusted with my mental health. Over the last couple of years, she kept reducing my anxiety medication again and again, even though I kept telling her I was struggling. By the time of my last appointment, I was down to about one-eighth of the dosage I had originally been on—already barely getting by—and she still insisted on cutting it further. I went into that appointment genuinely anxious and worried, and instead of feeling supported, I felt pressured and talked over. I tried to say I wasn’t comfortable going any lower, but it was like my concerns didn’t matter. I also wasn’t prepared to have a medical student sitting in the room taking notes, which made me feel even more exposed and uncomfortable. The whole interaction left me feeling small, dismissed, and unheard. After the appointment, I called the office twice to ask if she could please put me back on the amount that had at least been manageable for me. Both times I was told no—that I ‘needed to try’ the new plan—even though I had already tried doing what she asked and had been struggling. It felt like my actual lived experience, my anxiety, and my voice didn’t count at all in her decision-making. What hurt even more is that I had invested so much time and trust in this practice. I even completed 36 sessions of TMS therapy there over the summer, which brought in a significant amount of business. I wasn’t expecting special treatment because of that—but I was expecting basic respect and a willingness to listen. Instead, I felt judged, especially when she implied that because I’m not currently working, I somehow don’t ‘need’ the medication that has helped me function. That felt incredibly condescending and out of touch with what I’ve actually been going through. I eventually made the difficult decision to switch to a new psychiatrist, and the difference has been immediate and validating. I finally feel heard again. I finally feel like my input matters. I’m sharing this because my experience with Dr. Siddiki genuinely hurt me after so many years of loyalty, and I hope others know that if they feel unheard in their care, they deserve better too.

Felt like they really heard me when I said something’s not working. They changed one of my meds. Gave me enough to last 3 weeks. Then I go back to see them on December 9th at 1:30.